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Portfolio

Mobile Operations & Maintenance System User Guide

Client:

SMRT Corporation, Singapore

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Year:

2020​

My Role:

Layout Design​

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Tools:

Adobe InDesign, Adobe Illustrator

The MOMS is built for process notification, work orders, work records, and storage of maintenance data. It is used by the operations and maintenance team for technology to enable convenience.

My Role and Challenges

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The task was to have an interactive user guide on how to operate MOMS. The challenge here is combining 120+ PowerPoint pages used in class. The profile I gathered from the users are visual learners, 30% are 50+ by age, and new learners. It has to be catered to all ages.

I designed the homepage accordingly and place every piece of information in order and it has to be visually appealing.

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I did my research and came up with a navigation bar that can help direct learners to specific information.

Here are some examples of the interactive elements in the user guide:

The Outcome

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Honestly, it was an information-loaded user guide. I did what I could to put all the important parts (SME told me everything is important lol). The user guide was distributed after every in class of MOMS takes place.

Recycled Paper

All content © 2024 by Francesca De Olazo and respective copyright holders.

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